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| Profile |
Global Facility Management Solutions Provider.
Strong base position, now ready to spreading its wings. |
| Scope |
Services division, 60 people. |
| Challenge |
Steady growth. Entering into larger accounts. Strongly functional organized. Need for improved client focus. |
| Remedy |
Quick Scan performed: created the picture.
Introduced the concept of multi-disciplinary teams, with string focus on clients.
Implemented Account team Business Planning, (7 teams with 7 new managers)
Provided leadership training and coaching.
Introduced accurate KPI’s and team performance reporting
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| Result |
Empowered services teams. Great cooperation of Services with Sales and Account management. High level of passion. Ready to go. |
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